Cancellation Policy
All cancellations received less than 24 hours before your scheduled appointment will incur a $50.00 charge.
Please understand that your scheduled appointment is time that can be used by another patient in need if we are given proper notice.
New Patient Cancellation / NO Show Policy
If you are a new patient and either do not show up or cancel within 24 hours, you will be allowed to reschedule. If for some reason you either don’t show up or cancel within 24 hours twice, than prepayment is necessary to schedule a third new patient appointment.
Intravenous nutrient services: If there is a cancellation after the nutrients have been prepared (i.e., cancellation the same day as services), then a $50.00 charge is incurred. This is to help to defer some of the cost of the nutrients that have been prepared, which must be discarded.
Natural Products Medicinary
We carry a small but comprehensive natural products dispensary that is available to our patients.
Integrative Cancer Care
If you are looking for naturopathic oncology expertise, we urge you to look for someone in your geographic area to help you.
Board certified naturopathic physicians are listed with the designation “FABNO” (Fellow, American Board of Naturopathic Oncology) after their names. The Oncology Association of Naturopathic Physicians (OncANP) is our professional organization.
The OncANP keeps an active list of naturopathic doctors in your area here. Please click the button below to reach the OncANP “Find a Doctor” database.
GOOD FAITH ESTIMATE
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.
Under the law, licensed health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services before those items and services are provided.
- You have the right to receive a Good Faith Estimate for the total expected cost of any health care items or services upon request or when scheduling such items or services. This includes related costs like medical tests, supplements, prescription drugs, and equipment.
- If you schedule a health care item or service at least 3 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within one (1) business day after scheduling. If you schedule a health care item or service at least 10 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within three (3) business days after scheduling. You can also ask any health care provider or facility for a Good Faith Estimate before you schedule an item or service. If you do, make sure the health care provider or facility gives you a Good Faith Estimate in writing within three (3) business days after you ask.
- If you receive a bill that is at least $400 more than your total Good Faith Estimate, you can dispute the bill.
- Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.